Shortcuts Not Working
Troubleshoot and fix keyboard shortcuts that aren't responding in SMOG.
Common Symptoms
- • Keyboard shortcuts don't trigger SMOG features
- • Shortcuts work sometimes but not consistently
- • SMOG appears to be running but doesn't respond
- • System shortcuts work but SMOG shortcuts don't
Quick Solutions
1
Check Accessibility Permissions
SMOG needs accessibility permissions to detect global keyboard shortcuts.
- 1. Go to System Preferences → Security & Privacy → Privacy
- 2. Click on "Accessibility" in the left sidebar
- 3. Make sure SMOG is listed and checked ✓
- 4. If not listed, click the "+" button to add SMOG.app
- 5. Restart SMOG after making changes
2
Verify Shortcut Conflicts
Your shortcuts might conflict with system shortcuts or other apps.
Check System Shortcuts:
Go to System Preferences → Keyboard → Shortcuts and look for conflicts with your SMOG shortcuts.
Test in Safe Mode:
Restart your Mac in Safe Mode (hold Shift while booting) and test if SMOG shortcuts work without other apps running.
3
Restart SMOG Process
Sometimes SMOG's background process needs a restart.
- 1. Right-click the SMOG icon in the menu bar
- 2. Select "Quit SMOG"
- 3. Wait 5 seconds
- 4. Launch SMOG again from Applications folder
- 5. Test your shortcuts
4
Reset Shortcut Configuration
If shortcuts are misconfigured, reset them to defaults.
In SMOG Preferences → Shortcuts:
- 1. Click "Reset to Defaults" button
- 2. Confirm the reset
- 3. Test the default shortcuts
- 4. Reconfigure custom shortcuts if needed
Advanced Troubleshooting
macOS Ventura/Sonoma Specific Issues
Newer macOS versions have stricter security requirements:
- • Enable "Input Monitoring" permission in System Settings
- • Check if SMOG appears in "Login Items & Extensions"
- • Verify that "Allow in the Background" is enabled
Check Console for Errors
- 1. Open Console.app (Applications → Utilities)
- 2. Search for "SMOG" in the search bar
- 3. Look for error messages when testing shortcuts
- 4. Send error logs to support if issues persist
Completely Reinstall SMOG
⚠️ This will reset all your settings and shortcuts
- 1. Quit SMOG completely
- 2. Delete SMOG.app from Applications
- 3. Delete ~/Library/Preferences/ai.smog.* files
- 4. Remove SMOG from accessibility permissions
- 5. Restart your Mac
- 6. Reinstall SMOG from fresh download
Still Not Working?
If shortcuts still aren't working after trying these solutions: